What Do You Own?
I’ve dealt a lot lately with new clients contacting me because they just realized they don’t actually own their domain names and/or hosting accounts.
Some of these businesses work with web design companies. Some of these businesses work with friends or family members who forgot usernames/passwords or just won’t give them their information.
Unfortunately, some of these businesses fall into the trap of “Yes, you own it, but not until the advertising contract is over.” There are some companies out there that offer monthly advertising services where the domain name, website and web hosting is all tied into one monthly fee. While they use these advertising companies, they are under the assumption they own everything. Once the contact ends, they discover they don’t.
Companies like Dex Media own it. When you end the contract, it can be a nightmare to get your information back or assume ownership.
I’ve dealt with Dex Media on getting businesses their domain names back. It requires a lot of time and follow up. Give me a call if you use Dex Media and are looking to leave. Don’t be shocked at the time you leave when you discover the ownership is in their name instead of yours. Take care of it before you leave.